Order Details

Before 3:00 p.m. Central Time
Same-day shipping on orders placed before 3:00 p.m. 

After 3:00 p.m. Central Time
Shipment of emergency orders available after 3:00 p.m.

Order Accuracy
To expedite an accurate, timely delivery of your order please indicate part numbers and quantities with all orders. We have many versions of similar pins and components, and part numbers eliminate confusion that can occur with descriptive terminology.

Exact address information, contact name, phone number, and fax number are necessary. Any additional information (VAT, brokerage, etc.) should be clearly documented with the order. Fax numbers and e-mail addresses will assist in rapid order verification.

Part specifications are subject to change should clinical and research data indicate.

 

Freight

Free Ground Shipping
Continental U.S. orders exceeding $200.00 will be shipped standard ground freight at no charge.

Overnight, Two-Day and Three-Day
Available on request and invoiced as selected by customer.

 

Terms

Domestic

  • Net 30 day terms (U.S. accounts may establish an open account)
  • Visa and MasterCard® accepted

International

  • Prepayment prior to shipment required
  • Bankcards (Visa and MasterCard®) accepted
  • All duties and taxes are the responsibility of the recipient

 

Returns

Returned items must be in original container and accompanied by invoice or packing list.

All returns are subject to quality inspection prior to credit being issued. In order to ensure proper credit, please call prior to return for complete return authorization.

30 Days
Returns must be within 30 days of invoice date for full credit.

31 to 60 Days
Items returned after 30 days and up to 60 days are subject to a 20% restocking fee.

Past 61 Days
In order to maintain product integrity, no returns will be accepted after 60 days.